Peopleareincludinginanillusionwhenevertheyfindthemselvesexplainingatacocktail(鸡尾酒)party,say,thattheyare"incomputers,"or"inelectronicfundstransfer".theimplicationisthattheyarepartofthehigh-techworld,JustbetweenUS,theyusuallyaren't.Theresearcherswhomadefundamentalbreakthroughsinthoseareasareinhigh-techbusiness.TherestofUSare___1___oftheirwork.Weusecomputersandothernewtechnologycomponentstodevelopourproductsortoorganizeouraffairs.Becausewegoaboutthisworkinteamsandprojectsandothertightlyknitworkinggroups(紧密联系在一起的工作小组),wearemostlyinthehumancommunicationbusiness.Oursuccessesstemfromgoodhumaninteractionsbyallparticipantsintheeffort,andOurfailuresstemfrompoorhumaninteractions.Themainreasonwetendtofocusonthe___2___ratherthanthehumansideoftheworkisnotbecauseit'smore__3____,butbecauseit'seasiertodo.GettingthenewdiskdriveinstalledispositivelytrivialcomparedtofiguringoutwhyHoraceisinabluefunk(恐惧)orwhySusanisdissatisfiedwiththecompanyafteronlyafewmonths.Humaninteractionsarecomplicatedandneververycrisp(干脆的，干净利落的)andcleanintheireffects,buttheymattermorethananyotheraspectofthework.Ifyoufindyourselfconcentratingonthe____4__ratherthanthe___5___,you'relikethevaudevillecharacter(杂耍人物)wholoseshiskeysonadarkstreetandlooksforthemontheadjacentstreetbecause,asheexplains,"Thelightisbetterthere!". 3、______
A.trivial
B.crucial
C.minor
D.insignificant
正确答案是B