Peopleareindulginginanillusionwhenevertheyfindthemselvesexplainingatacocktail(鸡尾酒)party,say,thattheyare"incomputers,"or"intelecommunications,"or"inelectronicfundstransfer".Theimplicationisthattheyarepartofthehigh-techworld.JustbetweenUS,theyusuallyaren't.Theresearcherswhomadefundamentalbreakthroughsinthoseareasareinahigh-techbusiness.Therestofusare__1___oftheirwork.Weusecomputersandothernewtechnologycomponentstodevelopourproductsortoorganizeouraffairs.Becausewegoaboutthisworkinteamsandprojectsandothertightlyknitworkinggroups(紧密联系在一起的工作小组),wearemostlyinthehumancommunicationbusiness.Oursuccessesstemfromgoodhumaninteractionsbyallparticipantsintheeffort,andourfailuresstemfrompoorhumaninteractions.Themainreasonwetendtofocusonthe___2__ratherthanthehumansideoftheworkisnotbecauseit'smore__3__,butbecauseit'seasiertodo.GettingthenewdiskdriveinstalledispositivelytrivialcomparedtofiguringoutwhyHoraceisinabluefunk(恐惧)orwhySusanisdissatisfiedwiththecompanyafteronlyafewmonths.Humaninteractionsarecomplicatedandneververycrisp(干脆的,干净利落的)andcleanintheireffects,buttheymattermorethananyotheraspectofthework.Ifyoufindyourselfconcentratingonthe__4___ratherthanthe__5___,you'relikethevaudevillecharacter(杂耍人物)wholoseshiskeysonadarkstreetandlooksforthemontheadjacentstreetbecause,asheexplains,"Thelightisbetterthere!". 3、_____
A.trivial
B.crucial
C.minor
D.insignificant
正确答案是B