Avarietyoftoolsisavailabletohelptheanalysttodiscovertheusers'trueneeds.Thesetoolsaregroupedintothreebroadtechniquesthatarebasedonthedegreeofchangeanticipatedintheto-besystem.Businessprocess(71)isusedwhenthebasicbusinessRequirementsoutlinedinthesystemrequestfocusonemployingcomputertechnologyinsomeaspectofthebusinessprocess.Twopopularactivitiesusedinthetechniqueare(72).Businessprocess(73)meansthatthebasicbusinessrequirementstargetmoderatechangestotheorganization'soperations. (74)arethreepopularactivitiesinthetechnique.Businessprocess(75)meanschangingthecurrentwayofdoingbusinessandmakingmajorchangestotakeadvantageofnewideasandnewtechnology. A.durationanalysisan D.outcomeanalysis B.problemanalysisan D.rootcauseanalysis C.technologyanalysisan
A.activity elimination
B.activity-base
C.costing an
D.informal bench marking
正确答案是B