Itcanbearguedthatmuchconsumerdissatisfactionwithmarketingstrateg

分类: 英语言文学 (军队文职) 发布时间: 2023-11-03 10:29 浏览量: 14

Itcanbearguedthatmuchconsumerdissatisfactionwithmarketingstrategiesarisesfromaninabilitytoaimadvertisingatonlythelikelybuyersofagivenproduct.Therearethreegroupsofconsumerswhoareaffectedbythemarketingprocess.First,thereisthemarketsegment—peoplewhoneedthecommodityinquestion.Second,thereistheprogramtarget—peopleinthemarketsegmentwiththe“bestfit”characteristicsforaspecificproduct.Lotsofpeoplemayneedtrousers,butonlyafewqualifyaslikelybuyersofveryexpensivedesignertrousers.Finally,thereistheprogramaudience—allpeoplewhoareactuallyexposedtothemarketingprogramwithoutregardtowhethertheyneedorwanttheproduct   Thesethreegroupsarerarelyidentical.Anexceptionoccursincaseswherecustomersforaparticularindustrialproductmaybefewandeasilyidentifiable.Suchcustomers,allsharingaparticularneed,arelikelytoformameaningfultarget,forexample,allcompanieswithaparticularapplicationoftheproductinquestion,suchashigh-speedfillersofbottlesatbreweries.Insuchcircumstances,directselling(marketingthatreachesonlytheprogramtarget)islikelytobeeconomicallyjustified,andhighlyspecializedtrademediaexisttoexposemembersoftheprogramtarget—andonlymembersoftheprogramtarget—tothemarketingprogram.   Mostconsumer-goodsmarketsaresignificantlydifferent.Typically,therearemanyratherthanfewpotentialcustomers.Eachrepresentsarelativelysmallpercentageofpotentialsales.Rarelydomembersofaparticularmarketsegmentgroupthemselvesneatlyintoameaningfulprogramtarget.Therearesubstantialdifferencesamongconsumerswithsimilardemographiccharacteristics.Evenwithallthepastdecade’sadvancesininformationtechnology,directsellingofconsumergoodsisrare,andmassmarketing—amarketingapproachthataimsatawideaudience—remainstheonlyeconomicallyfeasiblemode.Unfortunately,therearefewmediathatallowthemarketertodirectamarketingprogramexclusivelytotheprogramtarget.Inevitably,peoplegetexposedtoagreatdealofmarketingforproductsinwhichtheyhavenointerestandsotheybecomeannoyed. Itcanbeinferredfromthepassagethatwhichofthefollowingistrueformostconsumer-goodsmarkets?

A.The program target and the program audience are not usually identical.

B.The program audience and the market segment are usually identical.

C.The market segment and the program target are usually identical.

D.The program target is larger than the market segment.

正确答案是A