"Calling the customer back quickly, serving lunch fast to someon

分类: 市场营销学-LZ 发布时间: 2023-11-15 13:00 浏览量: 0

"Calling the customer back quickly, serving lunch fast to someone in hurry or mailing a transaction slip immediately" Which component of service quality do these service embody?

A.Reliability

B.Assurance

C.Responsiveness

D.Empathy

正确答案是C