Some health-maintenance organizations survey their members every years to see how members like their physicians. Incentive pay for physicians is then tied in part to their scores on these patient questionnaires. What is the way of management to gain companywide support for TQM?
A.To provide compensation or benefits tied to quality goals.
B.To empower the workforce.
C.To train employees in quality techniques.
D.To encourage suppliers to start quality programs of their own.
正确答案是A